T&C

PRODUCT DESCRIPTIONS

All products have been described with the best endeavours to provide accurate information

All prices include GST and are exclusive of delivery free.

DELIVERY

Delivery is only available within Australia.
We will endeavour to have your order packed and shipped within 24-48hrs, Please note that no orders will be sent on Friday, Saturday, Sunday & Public Holidays. Any orders received within these timeframes will be processed the ensuing Monday.

We are not responsible for delay of delivery once processed and given to Australia Post.

ACCEPTANCE OF GOODS

Upon delivery, goods must be inspected and notify via our email waxgallerygeelongwest@gmail.com any issues within 24 hours. If no contact has been made within this period, it will be deemed that the goods have been accepted as per arrived condition.

RETURNS & EXCHANGES

We do not offer returns or exchanges on any items due to change-of-mind or for reasons.

If products are deemed to be faulty, damaged or defective you are permitted to submit a request for return. Upon inspection, if agreed, we will replace for a non-defective item or full refund of product price. We urge all clients to submit a request for an online skin consultation before purchasing products or organise an appointment in store to discuss what is best suited for you.